PRIVACY POLICY Palolita.com This website and its full content (texts, graphics, images, sounds and any other information) is the exclusive property of Palolita.com, a company with CPF 100.824.307-80 and headquartered at QMSW 02 LOTE 21 - Loja 103 - Sudoeste - Brasília-DF\BRAZIL.
The purpose of the Privacy Policy is to provide information about the collection, use, storage, protection and rights of users of the Palolita.com Website in relation to their personal data (the “Personal Information”), including: · What Personal Information is collected during use and access to the Site; · How and for what period we store our users’ Personal Information; · In what circumstances may we share Personal Information with authorities; · How we use our users’ Personal Information; · With which companies do we share our users' Personal Information, and what use do these companies make of this Personal Information; · How users can control the sending and storage of their Personal Information; It is · Under what conditions we can change the terms of this Privacy Policy.
ACCESS, REGISTRATION AND USE OF THE PALOLITA.COM WEBSITE IMPLIES FULL ACCEPTANCE OF THE PROVISIONS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY PROVISION HEREIN, PLEASE DO NOT USE THIS SITE.
COLLECTION OF PERSONAL INFORMATION
When using the Site, the following Personal Information may be collected:
1.1) Registration Information: To use the Website and the services offered through the Website, the user must first complete a registration, voluntarily providing Personal Information, including: full name, ID, CPF, address, email and telephone number. It is the users' sole responsibility to provide correct and complete information.
1.2) Access Information: The Site uses various technologies, its own and third parties, that automatically collect information about users' navigation on the Site. This data is collected through technologies known as cookies – small information files that are stored on the user's device when accessing a particular website or application. These technologies can collect information such as: data about the user's access device, such as the operating system and browser used, type of hardware, MAC (media access control) address, IMEI (international mobile equipment identity) and UDID ( identifier number, used on devices manufactured by Apple Inc.); Internet Protocol (IP) address and user access time; location of the user's device when accessing the Website; and information about preferences and usage habits of the Site.
1.3) Information on Payment Methods: To make a purchase offered through the Website, it may be necessary for the user to provide information about the payment methods that will be made when making the purchase, such as, for example, their credit card information or about your Mercado Pago, PayPal, PagSeguro account. We emphasize that all this information is encrypted and follows strict security procedures to prevent unauthorized access. Your credit card details are transmitted directly to the operator. It is important to highlight that Palolita.com does not store any record of the customer's card data in its files.
2) USE OF PERSONAL INFORMATION Personal Information provided to the Site will be used for the following purposes:
2.1) Making Purchases or Hiring Services: Registration information and information on payment methods will be used to purchase products through the Website, as well as to carry out their respective delivery.
2.2) Access metrics: The Application uses its own and third-party tools to obtain statistics and metrics regarding the profiles of Website users and the way in which the Website is being used. Such data is used to improve the services and content of the Site, as well as to identify programming errors that may affect its use;
2.3) Important communications: Registration Information may be used so that we can respond to user inquiries and send them important communications and alerts about the operation of the Site.
2.4) Newsletter: If expressly authorized by the user, Palolita.com may send emails about offers offered through the Site.
2.5) Advertising Personalization: Personal Information may be used to personalize advertising advertisements that may be displayed on the Website, with the aim of offering relevant services and products to the user.
3) SHARING WITH THIRD PARTIES
To carry out the purposes set out above, it is essential that certain Personal Information is processed using technology tools owned by third-party companies. These third-party tools and companies may include:
3.1) Hosting Service: The Palolita.com website is hosted on servers owned by Google.
3.2) Payment Methods Processing Companies. All payments made through the Site are processed through third-party tools, such as PayPal.
3.3) Delivery and Logistics Companies: Information relating to the user's address may be shared with various logistics companies, which are responsible for delivering products purchased through the Website. Other than address and contact details, no other personal information is shared with these companies.
3.4) Electronic Analysis Tools: The Site uses tools for processing and viewing access metrics, such as Google Analytics, owned by third-party companies.
3.5) Personal Information may also be shared with police, judicial, administrative authorities or with the Public Ministry of Brazil, in the event of a court order that obliges Palolita.com to make Personal Information available to these authorities.
4) DATA STORAGE AND SECURITY
Personal Information collected through the Website is stored for a period of 6 (six) months from the date of collection. After this period, Palolita.com may, at its sole discretion, permanently delete any Personal Information stored on its servers. All Personal Information is subject to security practices, which include physical and digital protection measures and seek to prevent unauthorized third parties from having undue access to Personal Information.
IT IS THE USER'S ENTIRE RESPONSIBILITY TO KEEP THE ENVIRONMENT OF THEIR ACCESS DEVICES SAFE, THROUGH THE USE OF OWN AVAILABLE TOOLS, SUCH AS ANTIVIRUS AND FIREWALL, AMONG OTHERS, AND ALSO USING UPDATED AND EFFICIENT SOFTWARE TO ACCESS THE Palolita WEBSITE. with . UNDER NO CIRCUMSTANCES WILL Palolita.com REQUEST PERSONAL INFORMATION VIA EMAIL, ESPECIALLY INFORMATION RELATING TO ACCESS PASSWORDS. Palolita.com IS NOT RESPONSIBLE FOR ANY FRAUDULENT ELECTRONIC COMMUNICATIONS THAT COLLECT PERSONAL DATA FROM ITS USERS (PHISHING).
5) CONTROL OF PERSONAL INFORMATION
Users can define what Personal Information they voluntarily share with the Site. However, failure to provide certain information may prevent the user from using certain features offered through the Site (for example, it is essential that the user provides information about payment methods to make a purchase). Some tools are available for users to control the automatic collection and storage of their
Personal Information:
5.1) Browser Tools: The main browsers used to access the web have options to refuse the storage of cookies and tools to control permissions and collect Personal Information, such as private or anonymous browsing modes.
5.2) Software for Controlling Third-Party Cookies: Several free tools and extensions are offered by browsers and allow the user to see which cookies are being used to collect Personal Information, informing the user about what data those cookies are collecting, which companies responsible for collecting and processing Personal Information and for what purposes Personal Information is being used. These tools also allow users to block a certain cookie if they do not wish to send their Personal Information. Palolita.com does not guarantee or verify any of these applications, and their use is the sole responsibility of the user.
5.3) Ad Blocking Software: Several free browser extensions allow you to block personalized ads and tracking through cookies. Palolita.com does not guarantee or verify any of these applications, and their use is the sole responsibility of the user.
5.4) Permanent Deletion: The user may, at any time and at their discretion, request Palolita.com to delete their Personal Information collected through the Site. However, Palolita.com may also store data relating to the IP and date and time of access of said user for a period of 6 (six) months from its collection or for a longer period (if requested by competent authority - See item 3.5), in accordance with the obligation provided for in Federal Law no. 12,965/2014 (“Internet Civil Framework”). After the end of this period, the user may also request the definitive deletion of any IP records and date and time of access.
6) CHANGES IN THE PRIVACY POLICY OF THE Palolita.com WEBSITE
This Privacy Policy may be changed at any time, at Palolita.com's discretion.
These changes will always be notified to users in advance through a prominent note posted on the Website. In case of significant changes or changes that reduce user rights, an email will be sent in advance to all registered users, indicating the date on which the change will come into force. If the user does not agree with the planned changes, they may, at their sole discretion, delete their registration on the Site. The Privacy Policy of the Palolita.com website is governed by the laws of Brazil. Any questions about this Privacy Policy or any request the user wishes to make regarding personal information or preferences stored by the Site should be sent to Palolita.com via email at palolitaoriginalofbrazil@gmail.com
Brasília, March 8, 2024.
